-
How is Poopurr litter different and how affective is it at odour control?
Poopurr litter is made of silica, a natural mineral that is extremely absorbent, more so than any other litter type. This means you need less of it to do the same job. 8 times less to be precise. The super dry, non-clumping crystals in Poopurr litter absorb the urine instantly, trapping odours inside before they can spread through your house. The water in the urine then evaporates leaving the litter dry and ready for your cat’s next visit. No more urine pooling, or litter wasted in clumps, all you have to do is dispose of the solids and stir the rest to encourage evaporation.
-
Does Poopurr litter clump?
Poopurr litter is a non-clumping litter. You will only need to scoop the solids as and when they happen. Our special litter absorbs urine and traps odours as the water in the urine evaporates. Stirring the litter helps to speed up this process. This way you get a no fuss, smell free experience.
-
How long does Poopurr Litter Last?
Each delivery is designed to fill a tray once and will last a one cat household a full month. We strongly recommend against splitting the bags over more than one tray. This will greatly hamper the effectiveness.
-
How many bags do I need for my 17 cats?
Our bags are designed to fill litter trays to a depth of 5 cm and last a single cat household an entire month. Most cat experts recommend you have one litter tray per cat and a spare to avoid conflict. We find this a bit excessive and, in our experience, if your cats get along, one tray per cat works fine. If you have limited space, you can buy one bag for your cats to share and increase the frequency of deliveries. However, this will affect the litters odour control capabilities (more cats using one box means the litter has less time to dry out between uses) and we do not recommend it for more than a two-cat household. If you find that your current subscription set up isn't working out, you can edit the number of bags and the frequency you'd like them delivered at any time.
-
Will my cat be able to transition to a new litter?
Most cats switch to Poopurr trays without issue. However, if you know your feline friend to be on the fussier side, it can help to add a centimetre of their old style of litter to the top of the new Poopurr litter. Your cat will recognize the familiar smell and texture and know this is still their bathroom. Note: If you're worried about your cat not recognising the clean new box each month, it can help to repeat the above step, using a small amount of last month’s litter with each new box.
-
Does Poopurr litter work with automated litter boxes?
Yes. While Poopurr litter is non-clumping, the granular texture works perfectly with most automated litter trays. Below is a list of machines that work with crystal-based litters: Litter Robot LitterMaid PetSafe ScoopFree Pet Zone Smart Scoop Natures Miracle Self-Cleaning Litter Box If your tray is not listed, we recommend that you check the manufacturers website for more info.
-
What is Silica and is it safe?
Silica is a naturally occurring mineral that makes up 59% of the earth’s crust and is a common additive in food (as an anti-caking agent), drink (as a fining agent), cosmetics (for its absorbency) and oral care products (for its abrasive qualities). Silica gels is safe when ingested however like any type of litter it is not a good idea to ingest a large quantity as it may cause blockages. Therefore, we do recommend keeping an eye on your cat if they tend to eat things they shouldn't.
-
How do I dispose of my old box?
We put a lot of thought into producing the most eco-friendly, effective cat litter solution possible. Disposing of it is as simple as removing the litter in the biodegradable tray liner, tying the top with the bag tie provided and putting it in the bin. You can then recycle all remaining parts in household recycling. The litter bag will biodegrade over 24 months leaving the silica litter behind (silica is a naturally occurring mineral that makes up 59% of the earth’s crust)
-
How many boxes do I need for my 17 cats?
Our boxes are designed to last a single cat household an entire month. Most cat experts recommend you have one litter tray per cat and a spare to avoid conflict. We find this a bit excessive and, in our experience, if your cats get along, one box per cat works fine. If you have limited space, you can buy one box for your cats to share and increase the frequency of deliveries. However, this will affect the litters odour control capabilities (more cats using one box means the litter has less time to dry out between uses) and we do not recommend it for more than a two-cat household. If you find that your current subscription set up isn't working out, you can edit the number of boxes and the frequency you'd like them delivered at any time.
-
How big is the Poopurr tray and dome?
The standard Poopurr tray has internal dimensions of 48cm by 36cm with 20cm high sidewalls. It was designed to ensure it was big enough for even large cats while not being overly intrusive in your home. The lid helps to prevent litter from being flicked onto the floor but does reduce the overall area available to 45cm by 30 cm. The external dimensions with the lid attached are 50cm (L) by 40cm (W) by 20cm (H). The optional dome can help cats who want a bit more privacy or owners who don't want an open litter tray in the middle of their home. The dome replaces the lid and therefore gives your cat access to the full 48cm by 36cm tray. The dome and tray assembly measure 50cm (L) by 40 cm (W) by 40cm (H) with an entrance measuring 19 cm (W) by 26cm (H)
-
How do I set up and use the Poopurr box?
All Poopurr boxes come with easy-to-follow Swedish furniture-esque instructions as well as tips on maintenance and how to switch a cat to Poopurr litter. However, if you'd like more info check out the video below: Transitioning a cat to Poopurr: Most cats switch to Poopurr trays without issue. However, if you know your feline friend to be on the fussier side, it can help to add a centimetre of their old style of litter to the top of the new Poopurr litter. Your cat will recognize the familiar smell and texture and know this is still their bathroom. Note: If you're worried about your cat not recognising the clean new box each month, it can help to repeat this step, using a small amount of last month's litter with each new box. Maintenance Tips: Remove solids as they happen Stir every day
-
How do I set up the dome?
The Poopurr dome comes with a set of picture-based instructions. However, we understand these aren't always the easiest thing to follow so we've put together a step-by-step video to make your life easier:
-
How does a Poopurr subscription work?
Box & Litter: Members receive a pre-filled litter box at the frequency of their choosing. It sets up in an instant and is 100% recyclable. One box lasts a one cat household a full month. Simply scoop the solids and stir every other day, no fuss. A new box will arrive automatically at the perfect time. No more hauling huge bags back from the shops or forgetting to get litter all together. Litter Only: Our litter only option works exactly as above, but the litter arrives in a recyclable bag with a biodegradable tray liner for you to use with your own tray.
-
What is your cancelation policy?
Simply put, you can cancel your subscription anytime. No hassle, no fees, nothing. Unfortunately, our website doesn't currently have the functionality to allow users to do this themselves. Instead, you'll need to email us at info@poopurr.co.uk asking for your subscription to be cancelled.
-
When do new boxes arrive?
Our standard subscription includes one box a month. New orders are shipped on the day they are placed. Each following month, your box will be shipped on the Monday before your renewal date.
-
Will a Poopurr box actually last a month?
Absolutely! Our specially formulated litter far outperforms standard clay or wood litter, providing a full month of odourless joy. Simply scoop the solids and stir the litter to encourage evaporation. As for the box, our double leak protection ensures the box does its job for a full month without any moisture ever escaping.
-
How do I update my credit card info or address?
Simply log into your account, click on your username in the top right of the screen and click "My Wallet" to update your card details or click "My Addresses" to make your changes to your shipping address. Note: If you haven't made a purchase yet, there won't be any credit card details saved for you to edit.